Patients & Visitors

Going Home

Outpatient Procedures

If you are going home the same day as your procedure, you must have a responsible adult drive you home from the hospital. You will not be allowed to drive yourself, and should not take a bus or taxi alone. If you have received anesthesia (including IV sedation, blocks, spinal, epidural or general anesthesia) someone should stay with you the remainder of the day and night.

Follow all instructions given to you by the medical center staff and your physician. If you have any questions, call your physician.

Inpatient Stays

If you were admitted to the hospital as an inpatient, your doctor will decide what day you go home, and give you instructions. Nursing personnel will help you prepare to leave, and a nurse, nursing assistant or volunteer escort will take you to the lobby.

You may have additional instructions for follow-up care after you leave the hospital. Below are some of the groups/people who may care for you.

Case Management & Social Services Department

Case managers and social workers may help you and your family plan your at-home recovery. They communicate with your physicians, the rest of your healthcare team and your insurance's medical-management team to coordinate your hospital stay and discharge plan. A case manager will visit you early in your hospital stay to discuss any possible discharge needs and plans to address these needs.

The case management/social services team can arrange for placement in an extended-care or nursing home facility if needed. They help arrange services such as:

  • skilled home-health visits
  • outpatient treatments
  • homemakers
  • meal delivery
  • medical transportation

The social worker may also be able to help with social needs such as housing/prescription medicine, or a referral to government or private agencies for financial aid.

Memorial Home Services

Memorial Home Services can help you get the medical equipment, wheeled mobility, adaptive equipment, home respiratory, home infusion and medical supplies you need. Our representatives will help you find the product and price information, and arrange for delivery. Our drivers will assemble your home health equipment, and teach you how to use and care for it safely.

Memorial Home Services accepts orders by phone or fax. We can bill to most third-party insurance plans and contracted managed care organizations. If you would like to see our products, we also have retail showrooms in Lincoln, Jacksonville and Springfield.

Home Healthcare and Hospice Coordinators

Home health nurses make the transition from hospital to home as smooth as possible. They partner with physicians, the hospital staff, families and patients to help plan your home-care treatment.

Home health offers various programs and services such as:

  • Skilled nursing care, including psychiatric care, wound/stoma therapy, maternal/child care and perinatal care.
  • Physical, occupational and speech therapy.
  • Certified nurse assistants provide meal preparation, ambulation exercise, bathing and personal hygiene.
  • The Continuous Care program provides private duty/private pay, non-skilled services such as light housekeeping, meal preparation, bathing, personal hygiene, shopping and errands.

Memorial Home Services also offers hospice care for the terminally ill and their loved ones in both patients' homes and nursing homes. By providing advanced pain and symptom control along with emotional and spiritual support, hospice care enables patients to live as fully and comfortably as possible while focusing on their quality of life.

Memorial Home Services is state-licensed, Medicare/Medicaid certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations. Home-health services are covered by Medicare, Medicaid and most insurance companies.